Do you deliver complete automation projects?+
Yes. The scope may include analysis, electrical design, PLC and HMI programming, control cabinet construction, installation, commissioning and service.
Can you upgrade an existing production line?+
Yes. After an audit, we determine which elements can be reused, where changes are required and how to reduce downtime during implementation.
Does TraceSmart integrate with MES and ERP?+
Yes. The platform can exchange orders, identifiers, statuses and results once interfaces and system responsibilities have been agreed.
Can traceability start with a single station?+
Yes. A limited pilot helps verify data, ergonomics and the integration model before expansion.
How do you prepare a quotation?+
We begin with a technical conversation and process information. For larger projects, we propose an audit followed by a specific scope and schedule.
Do you provide 24/7 support?+
For critical installations, 24/7 support and response times can be agreed under a service contract.
Which PLCs and HMI panels do you support?+
We work with Siemens, Allen-Bradley, B&R and Omron, among others. The final selection depends on plant standards, service availability and project requirements.
Do you integrate SCADA, OPC and databases?+
Yes. We deliver process visualisation, parameter archiving and data exchange using OPC UA, database interfaces and agreed industrial protocols.
Which processes can be covered by traceability?+
Typical processes include assembly, testing, quality control, packaging, rework and component flow. The scope may cover a single product, a batch or complete product genealogy.
Does implementation require stopping production?+
Not always. We analyse off-site configuration and testing, phased work and switchover during planned downtime.
Do you provide documentation and training?+
Yes. Handover may include diagrams, project backups, functional descriptions, manuals, emergency procedures and training for operators and maintenance teams.
Where do you deliver projects?+
We deliver industrial projects across Poland and Europe. Electrical installations and Smart Home projects are mainly delivered in Włocławek, the Kuyavian-Pomeranian region and other agreed locations.
Do you perform measurements and complete electrical installations?+
Yes. The scope may include internal installations, switchboards, cable lines, building power supply, lightning protection and protective measurements. Details depend on project documentation and location.
Do you work with property developers?+
Yes. For residential and commercial projects, we can combine electrical installations, surveillance, access control and Smart Home functions within one agreed delivery scope.